1. Introduction
ShadowVerify ("we," "our," or "us") respects your privacy. This Privacy Policy details our commitment to keeping your account information, logs, and verification data private, transparently explaining what we collect and how we safeguard it.
2. Information We Collect
We process only the data required to facilitate automated virtual number and digital asset delivery:
2.1 Information You Provide
- Account Information: Names, emails, passwords, and API configuration profiles.
- Payment Records: Transaction reference IDs processed securely through encryption layers (we never store card details directly on our servers).
- Support Communications: Content of feedback forms, tickets, and correspondence you send to our support desk.
2.2 Automatically Collected Information
- Usage Logs: System history of number rentals, SMM queue configurations, and VTU status checks.
- Device Data: IP addresses, browser types, general geolocation details, and operating systems.
3. How We Use Your Information
Your details are processed to keep our verifications system secure and operational. Specifically, we use it to:
Generate virtual numbers, capture incoming OTPs, and deliver social boosting orders instantly.
Monitor logs to detect billing abuse, protect against fraud, and verify developer API key consumption.
Distribute system updates, order confirmations, invoice notices, and balance replenishment alerts.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. Information is only shared in the following narrow circumstances:
- Service Providers: With trusted infrastructure providers (SMS gateways, payment gateways, and hosting partners) to fulfill verifications.
- Legal Compliance: When legally mandated to cooperate with legitimate law enforcement queries or regulatory demands.
5. Data Security
We deploy robust administrative, organizational, and technical security protocols (including SSL encryption, hashing algorithms, and server firewalls) to safeguard your account from data loss or leakage. Please note, however, that no internet-based transmission can be guaranteed to be 100% impenetrable.
6. Your Rights
Depending on your location and regional laws (e.g. GDPR, CCPA), you are entitled to exercise the following rights:
Request copies of all personal profile information stored in our database records.
Correct erroneous profile settings, emails, or account identification fields.
Request absolute deletion of your wallet account and history, subject to legal overrides.
To exercise these rights, please draft an request email to: support@shadowverify.com
8. Third-Party Services
Our dashboard and blog posts may occasionally contain routing links to external resources or third-party web apps. We have no authority over the privacy strategies of outside sites, and recommend reading their policies before engaging.
9. Children's Privacy
Our virtual numbers and digital wallets are targeted strictly for audiences who are at least 13 years of age. We do not deliberately register or store details of minor children under 13.
10. International Data Transfers
Your transactions, support tickets, and OTP messages may be routed and stored on servers located outside of your native country or region, where data sovereignty regulations might differ from your location.
11. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at our discretion. Changes take immediate effect when published on this page. We suggest reviewing this policy routinely to remain abreast of updates.
12. Contact Us
If you have any questions or require administrative support regarding your privacy options, please get in touch:
Security & Privacy Desk
Contact us directly to request data exports, deletion, or privacy logs.